Terms & Conditions

Healing Hands Walk-In Clinic

Effective Date: 01.26.2026
These Terms & Conditions (“Terms”) govern your use of services, communications, and messaging provided by Healing Hands Walk-In Clinic (“HHWC,” “we,” “our,” or “us”). By using our services or opting in to receive communications, including SMS/text messages, you agree to these Terms.

1. Clinic Services

Healing Hands Walk-In Clinic provides medical evaluation, diagnosis, treatment, and related healthcare services. Services are subject to availability and applicable medical, legal, and regulatory requirements.

2. SMS/Text Messaging Terms

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Healing Hands Walk-In Clinic. These messages may include, but are not limited to:

  • Appointment reminders and confirmations
  • Follow-up instructions and care-related notifications
  • Lab result notifications (no sensitive details)
  • Billing or account notifications
  • Clinic updates and operational notices

Messaging frequency may vary.

Message and data rates may apply. Please check with your mobile carrier for details.

Opt-Out Instructions

You may opt out of receiving SMS/text messages at any time by texting STOP. You will receive a confirmation message and no further messages will be sent unless you opt back in.


Help Instructions

For assistance, text HELP or visit our website at:
www.hhwctx.com

3. Privacy and HIPAA Compliance

We respect your privacy and are committed to protecting your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

  • SMS consent is not shared with third parties or affiliates.
  • Text messages are used only for healthcare-related and operational purposes.
  • Sensitive medical information will not be transmitted via SMS.

For more information, please review our Privacy Policy:
https://www.hhwctx.com/privacy-policy

4. User Responsibilities

You agree to:

  • Provide accurate and current contact information
  • Notify us of any changes to your phone number
  • Use our services and communications in compliance with applicable laws

5. Disclaimer and Limitation of Liability

SMS/text messaging is provided as a convenience. Delivery is subject to your mobile carrier’s availability and is not guaranteed. Healing Hands Walk-In Clinic is not responsible for delayed or undelivered messages.

6. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

7. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Healing Hands Walk-In Clinic
2405 S Stemmons Fwy., STE 230
Lewisville, TX 75067
Phone: 469-293-4606
Website: www.hhwctx.com

For additional details, please review: